Have You Ever Wondered What Happens to Your Debt When It’s Sold?
When people fall behind on payments, their debt can be sold to a third party for a fraction of its original value. But what does this mean for the debtor? How much do debt buyers pay, and how does this affect those who owe the money?
If you’re dealing with outstanding debts, it’s important to understand how the debt-buying process works and what rights you have when dealing with a new creditor.
What Is a Debt Buyer?
A debt buyer is a company that purchases overdue debts from creditors at a significantly reduced rate. These companies acquire large portfolios of delinquent accounts, hoping to recover more money than they paid. Once a debt buyer owns your debt, they have the legal right to collect payments from you.
Creditors often sell debts when they decide that further collection efforts are too costly or ineffective. Instead of writing off the debt entirely, they sell it to a debt buyer, who then assumes responsibility for collecting the balance.
How Much Do Debt Buyers Pay for Debt?
Debt buyers typically purchase debt for between 4p and 14p per pound. For example, if a debt buyer purchases a £10,000 debt at 10p per pound, they would pay just £1,000 for the debt. However, the original balance remains unchanged, meaning they can still attempt to collect the full £10,000 from the debtor.
Since debt buyers pay significantly less than the total owed, they often have room to negotiate lower settlement amounts. Understanding this can give debtors more power when discussing repayment options.
What Happens When Your Debt Is Sold?
If your debt is sold to a third-party buyer, you will receive a notice from both your original creditor and the new owner of the debt. Although you still owe the money, your payments will now go to the debt buyer rather than the original lender.
Key Steps in the Process:
- Notification: You will be informed in writing that your debt has been transferred.
- Collection Efforts: The new debt owner will attempt to recover the money, often through letters, phone calls, and emails.
- Negotiation Possibilities: Debt buyers may be open to settling for less than the full amount owed, as they acquired the debt at a discount.
The Drawbacks of Debt Sales
Impact on Credit Score
When a debt is transferred to a third party, it may be recorded on your credit file as a new collection account. This can lower your credit score and make it more difficult to obtain loans or credit cards in the future.
Persistent Collection Efforts
Debt buyers often employ aggressive collection tactics. You may experience frequent phone calls and letters urging you to make payments, even if you dispute the debt.
Risk of Legal Action
Debt buyers can take legal steps to recover funds. If they obtain a County Court Judgment (CCJ) against you, they could enforce repayment through wage garnishment or asset seizure.
Potential Benefits When Debt Is Sold
Negotiation Opportunities
Since debt buyers purchase accounts at a fraction of their value, they may be willing to accept a reduced settlement. It’s often possible to negotiate a lower lump-sum payment or structured repayment plan.
Legal Requirements for Debt Validation
Debt buyers must provide proof that they own the debt and that the balance is correct. If they cannot verify these details, you may not be legally required to pay.
Protection from Unfair Practices
UK regulations ensure that debt buyers must follow strict guidelines when pursuing payments. If they fail to comply, you can report them to the Financial Conduct Authority (FCA).
What to Do If Your Debt Has Been Sold
1. Confirm the Sale
Make sure you receive written confirmation from both your original creditor and the debt buyer. If you haven’t received this documentation, request it before making any payments.
2. Request Debt Validation
You have the right to ask the new owner to verify key details, including:
- The original creditor’s information.
- The outstanding balance.
- Proof of debt ownership.
If they cannot provide this information, they cannot legally enforce the debt.
3. Negotiate a Settlement
Since debt buyers purchase accounts at a discount, they may be open to reducing the amount owed. Start by offering a lower sum (e.g., 20-30% of the total) and negotiate from there.
4. Be Cautious of “Zombie Debt”
Old or previously settled debts sometimes resurface after being sold. If a debt buyer contacts you about a debt you believe was resolved, ask for written proof before agreeing to pay.
5. Understand Your Rights
Debt buyers must operate within the law. They cannot:
- Harass you with excessive calls or home visits.
- Misrepresent the amount owed.
- Threaten legal action without proper grounds.
- Add extra fees beyond what was originally agreed.
If you believe a debt buyer is acting unfairly, you can file a complaint with the FCA.
Can You Refuse to Pay a Debt Buyer?
In most cases, if your debt has been sold to a third party, you are still legally responsible for repaying it. However, there are some exceptions:
- Statute of Limitations: If the debt is over six years old (five in Scotland) and you haven’t made payments or acknowledged it in writing during this period, it may be unenforceable.
- Lack of Documentation: If the debt buyer cannot provide proof of ownership, they have no legal claim to collect.
- Errors in the Original Agreement: If the original lender failed to provide the correct terms, the debt may not be legally enforceable.
Final Thoughts
The process of debt buying allows creditors to recover funds, but it also presents challenges for debtors. If your debt has been sold, knowing your rights and options can help you navigate the situation effectively. Always confirm the sale, request debt validation, and negotiate where possible.
If you’re struggling with debt, seeking expert advice can help you find the best solution for your financial circumstances. Understanding how debt buyers operate puts you in a stronger position to manage your obligations while protecting your rights.


