Have You Ever Wondered Who Owns Your Debt?
If you’ve received a letter from a debt collection agency, you might be asking yourself: Who actually owns my debt now? Many people assume their original lender still holds their account, but in reality, debts are frequently sold to specialist companies known as debt purchasers. These firms buy outstanding accounts from banks, credit card providers, and other lenders, taking on the responsibility of collecting payments.
Understanding who these debt purchasers are and how they operate can help you navigate your financial situation with confidence. In the UK, some of the largest debt purchasing firms include PRA Group and Cabot Financial. Let’s take a closer look at these companies and what it means if they now own your debt.
What Is a Debt Purchaser?
Debt purchasers buy unpaid accounts from lenders, often at a fraction of the original amount owed. Once they take ownership, they become responsible for collecting repayments. These firms are regulated by the Financial Conduct Authority (FCA), ensuring that they follow strict guidelines when dealing with customers.
Why Do Lenders Sell Debt?
When a lender sells a debt, it is typically because the account is considered a non-performing asset. This means the borrower has not kept up with payments, and the lender wants to recover some of their losses. Selling debts allows creditors to:
- Focus on lending rather than chasing outstanding payments.
- Recover a portion of the money owed, rather than writing it off entirely.
- Transfer the responsibility of collections to a specialist firm that is better equipped to handle negotiations and legal processes.
While this may seem worrying, debt purchasers are required to work with customers to arrange affordable repayment solutions.
PRA Group: One of the Largest Debt Purchasers in the UK
PRA Group is one of the UK’s most established debt purchasing companies, managing accounts for thousands of individuals. If your debt has been transferred to PRA Group, it means your original creditor has sold your account to them.
Why Does a Creditor Sell Your Debt?
Lenders sell unpaid accounts for several reasons:
- To recover some of the funds owed without going through lengthy legal processes.
- To remove non-performing accounts from their records.
- To allow specialist companies to focus on debt collection, freeing up their resources.
What Happens If PRA Group Contacts You?
If PRA Group has purchased your debt, you will receive a Notice of Assignment, informing you of the transfer. While this might feel overwhelming, there are steps you can take:
- Verify the Debt – Always check the details to ensure they match what you owe.
- Understand Your Rights – PRA Group must follow FCA regulations and treat you fairly.
- Explore Payment Options – PRA Group offers repayment plans that align with your financial situation.
Key Features of PRA Group’s Approach
- No Additional Fees or Interest – They do not add further charges to your debt.
- Flexible Repayment Plans – Customisable options to help you repay at a manageable pace.
- Online Account Management – A secure portal to make payments and review your balance.
- Customer Support – A team available to discuss your financial circumstances and find a fair solution.
If you need to reach PRA Group, here’s how:
- Phone: 0808 196 5550
- Email: enquiries@pragroup.co.uk
- Website: www.pragroup.co.uk
Cabot Financial: Another Major Debt Purchaser in the UK
Cabot Financial is another leading player in the debt purchasing industry, managing accounts for millions of customers. Established in 1998, they buy debts from banks, credit card providers, and even government agencies.
Is Cabot Financial Legitimate?
Yes, Cabot Financial is a fully regulated organisation under the FCA. This means they must adhere to industry standards and ensure fair treatment of customers.
What to Do If Cabot Financial Contacts You
If you receive a letter from Cabot Financial:
- Confirm the Debt – Request proof that the debt is yours.
- Review Your Options – Cabot Financial offers structured repayment plans.
- Seek Advice If Needed – Independent financial advisors can help you assess the best course of action.
How to Contact Cabot Financial
- Phone: 0344 556 0263
- Address: 1 Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4UA
- Website: www.cabotfinancial.co.uk
What Happens If You Ignore a Debt Purchaser?
Ignoring a debt purchaser can lead to:
- Persistent contact through letters, emails, and phone calls.
- The risk of further legal action if the debt remains unpaid.
- A potential County Court Judgment (CCJ), which can severely impact your credit score.
Taking action early is always the best approach. Many debt purchasers are willing to negotiate payment terms that suit your financial circumstances.
Your Rights When Dealing with Debt Collectors
If you are contacted by a debt collection agency, you have legal rights under the Consumer Credit Act 1974:
- Request Proof of the Debt – The company must provide written documentation.
- Negotiate a Fair Repayment Plan – Never agree to an amount you can’t afford.
- Challenge Unfair Default Judgements – If you were unaware of a CCJ, legal support can help overturn it.
Steps to Take If You Cannot Afford Repayments
- Contact the Agency – Explain your situation; many firms offer flexible options.
- Seek Free Advice – Organisations like StepChange and Citizens Advice can help.
- Avoid Further Borrowing – Taking on more debt to pay existing debts can worsen the problem.
Seeking Expert Legal Support
If you believe a debt collection agency has acted unfairly or you need help disputing a claim, legal professionals can challenge improper practices.
Contacting a Legal Expert
- Joanna Connolly Solicitors specialise in consumer credit law and can assist with challenging debt claims.
- Phone: 0330 053 9340
- Email: enquiries@joannaconnollysolicitors.co.uk
- Business Hours: Monday–Friday, 9:00 am–5:00 pm
Choosing a Reputable Debt Collection Agency
If you are a business owner seeking to recover unpaid invoices, selecting the right debt collection agency is important. Some of the best-rated firms in the UK include:
- Direct Collection Bailiffs Ltd (DCBL) – Known for effective recovery strategies.
- Safe Collections – Specialises in tailored debt recovery services.
- Darcey Quigley & Co – Ideal for small businesses and individual clients.
- Hilton-Baird – A popular choice for outsourced debt recovery.
Final Thoughts
Dealing with debt collection agencies can be stressful, but knowing your rights and options can make the process more manageable. Whether your debt is held by PRA Group, Cabot Financial, or another firm, you can take control by:
- Verifying your debt and understanding the terms.
- Setting up a repayment plan that suits your financial situation.
- Seeking legal or financial advice if needed.
If you are looking for guidance, We Buy Any Debt can help you explore solutions tailored to your circumstances. Don’t let debt control your life—take the first step towards financial stability today.


